ValorPlus Terms of Service

Last updated: July 7, 2025

Governing Law: Tennessee, USA

1. Agreement to Terms

Welcome to ValorPlus. These Terms of Service ("Terms") form a legally binding agreement between you ("User") and ValorPlus, LLC ("we", "us", "our") governing your access to and use of our document review platform, available at valorplus.ai (the "Service").

By logging in, uploading any content, or otherwise using the Service, you acknowledge and agree to be bound by these Terms and our Privacy Policy.

2. Account Registration & Consent

Firm-Controlled Accounts

Your account is created by your employer or firm ("Firm").
The Firm maintains the ability to modify or terminate access as needed.

Individual Login & Consent

You hold sole responsibility for individual account credentials.
For first login (e.g., after password reset), you must affirmatively check:
“I agree to the Terms of Service (July 16, 2025) and Privacy Policy (July 16, 2025).”
We log your User ID and timestamp; versioning is via the file’s date stamp.

3. Use of the Service

User-Controlled Content

All documents and pages you upload through the application ("Your Content") are controlled by you and processed as described in Section 6.
You represent that you have all rights necessary to upload and process Your Content.

Prohibited Content & Activities

You may not:

Upload content that violates third-party rights (e.g., confidentiality, copyright) or applicable laws.
Reverse-engineer the Service.
Use it for illegal purposes.
Overload our systems.

AI Processing

We use Google’s Gemini-1.5-Flash third-party AI system to process OCR’d document text.
By uploading, you acknowledge and authorize this processing and agree to Google’s applicable terms (ai.google.dev/terms).
For multi-page selections and summaries, note that outputs may miss broader context or compound errors across pages—always verify independently.

4. Data Retention & Deletion

Deletion of Content

When you delete documents or pages, all associated data is deleted except for a minimal DocumentPage record in our database for billing and audit purposes.

Indefinite Retention

Unless deleted, your processed pages and metadata remain stored indefinitely, under Firm control.
You may opt out of non-essential retention (beyond billing/audit needs) by emailing hello@valorplus.ai; we will confirm deletion within 30 days, subject to legal holds.

Audits

We conduct periodic accuracy audits on our AI models to ensure reasonable performance, with results available upon request.

5. Trials & Billing

Trial Access

Trial access may be granted at ValorPlus’s discretion; there is no fixed trial period.
We reserve the right to grant, modify, or revoke trial access at any time.

Usage Limits & Payments

Usage is measured (e.g., pages per month) per your Firm’s plan.
Overages are billed at the rate specified in your Firm’s negotiated agreement.
Payments are processed via credit card or other accepted methods.
You and/or your Firm are responsible for monitoring usage, timely payments, and any overages.
No refunds for unused portions or terminated accounts.
Cancellations do not result in a refund. If you cancel your subscription, your access will remain active until the end of the current billing period.
No pro-rated refunds are issued for mid-period cancellations, unused features, or early termination.
Late payments may incur fees of up to 1.5% per month or the maximum allowed by law.
In the event of a failed payment, your Firm’s access to ValorPlus may be restricted immediately.
Access will be restored automatically once payment is successfully processed.

6. Ownership & Attribution

User Outputs

You own all API outputs and documents processed by the Service. We assert no proprietary claim.

Service Ownership

ValorPlus owns all intellectual property rights in the Service, including software, designs, and trademarks.
You are granted a limited, non-exclusive license to use the Service during your subscription.

Model Attribution

If sharing outputs publicly, you must attribute them as follows:
“Output generated by Google’s Gemini-1.5-Flash LLM.”

7. Disclaimers & Liability

No Legal Advice

AI-generated summaries or analyses (including multi-page selections) are not legal advice.
Professional review is always required.
Outputs are for informational purposes only and may contain errors or omissions.

Service Provided ‘As Is’

We disclaim all warranties, express or implied.
Neither we nor our third-party providers (e.g., Google) are liable for errors, downtime, or data loss.

Limitation of Liability

ValorPlus’s total liability is capped at the fees you paid in the 12 months prior to a claim, except in cases of willful misconduct or gross negligence.
We’re not liable for indirect, consequential, or punitive damages.

8. Compliance & Indemnification

Regulatory Compliance

You are responsible for ensuring compliance with laws (e.g., GDPR, CCPA) regarding Your Content.

Indemnification

You agree to defend and indemnify ValorPlus against claims arising from Your Content, violation of these Terms, or your reliance on or use of AI-generated outputs without independent verification.

9. Termination

By You

You may stop using the Service at any time; deletion of your account or data is in accordance with Section 4.

By Us or Your Firm

The Firm may terminate your account at any time.
We may also suspend or terminate access for misconduct, non-payment, or legal reasons.

Effects of Termination

Upon termination, access ends, but retained metadata may persist for billing/audit purposes.

10. Modifications to Terms

We reserve the right to modify these Terms.
A new version will be posted in /legal/ and linked here.
Your continued use after notices constitutes acceptance.
For significant updates, you may be required to re-consent at login.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of Tennessee, USA, without conflict-of-law principles.
Any disputes will be resolved through binding arbitration in Tennessee (per AAA rules), except for small claims.
You waive class action rights.

12. Miscellaneous

Force Majeure

We are not liable for delays due to events beyond our control (e.g., natural disasters, cyber-attacks).

Severability

If any provision is unenforceable, the rest remain in effect.

Entire Agreement

These Terms constitute the full agreement, superseding prior versions.

13. Contact Us

For legal inquiries or data requests, email us at:
📧 hello@valorplus.ai